Tampa Bay
Metro by T-Mobile
48.46
48.46
Overview
Wireless provider supplying phones, tablets & accessories, plus cell phone & device data plans.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wi-Fi
Onsite services
Quick visit
In-store shopping
Photos & videos
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Pricing
Innovativeness
Overall
Quality
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This location has a good overall rating, thanks to its excellent pricing and reasonable innovativeness. However, it struggles with quality, which is only average. The workers are sometimes unprofessional, and the store may not have enough staff to meet customer demand. There have been complaints about long wait times and rude customer service. The only employee who stood out in reviews was Ana, who was very helpful and knowledgeable. On the other hand, the store has a convenient location and is open on Sundays, which is a plus for some customers. It also offers a wide range of services, including phone and device sales, data plans, and repairs. Unfortunately, some customers have experienced issues with their accounts, such as being hacked or having their information stolen. The store has a wheelchair-accessible parking lot and entrance, and it accepts NFC mobile payments, debit cards, and credit cards. Despite some drawbacks, this location seems to be a reliable option for customers who are looking for a wireless provider. However, it may not be the best choice for those who value exceptional customer service.
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