This store has a mix of great and not-so-great experiences. Some customers rave about the staff, such as Sammie, who was helpful and knowledgeable, and Rachel, who went above and beyond to meet their needs. Others have had positive interactions with staff members like Milton and Maurice, who were friendly and efficient. However, there are also several negative reviews, including one from Tami M, who was met with a pushy and rude attitude from staff, and another from a customer who was overcharged for accessories and had to deal with a dirty store. Some customers have also reported difficulty getting help from staff members who lack knowledge about phones and compatibility. Overall, it seems like the store has some inconsistencies in terms of quality and customer service. The pricing seems to be reasonable, with some customers mentioning great deals and discounts. However, the innovativeness of the store is not particularly impressive, with some customers feeling like they could get better service elsewhere.