Tampa Bay
Metro by T-Mobile
51.39
51.39
Overview
At Metro by T-Mobile (formerly MetroPCS), we offer affordable prepaid wireless plans for a wide range of no-contract phones and devices.
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The Metro by T-Mobile store in Lake Alfred has a solid overall rating. Quality of service is a mixed bag, with some employees being extremely helpful, while others have been rude and unprofessional. Pricing is competitive, with customers praising the affordable plans and deals offered. However, innovativeness is lacking, with the store's offerings and services feeling somewhat stale. Despite some issues with customer service, the store has a loyal customer base and is a reliable option for those in the area. One issue that stands out is the problem of unprofessional behavior from certain employees, which can be off-putting and damaging to the customer experience. The store's management should take steps to address this issue and ensure that all employees are providing the level of service that customers expect. Despite this, the store remains a good option for those looking for affordable phone plans and service. The store's convenient location and friendly employees are definite perks, and the store's ability to offer a wide range of services, including in-store shopping, is a major plus. With a bit of improvement in the quality of service, this store could easily become a top choice for customers in the area.
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