Tampa Bay
Metro by T-Mobile
57.09
57.09
Overview
Wireless provider supplying phones, tablets & accessories, plus cell phone & device data plans.
Features
Credit cards
Debit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wi-Fi
Onsite services
Quick visit
In-store shopping
Photos & videos
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Pricing
Quality
Overall
Innovativeness
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The store is well-established and reliable, with a reputation for good customer service. The staff is knowledgeable and helpful, with many employees receiving praise for their friendly and patient nature. Jason, Jesica, Iris, and Katy are particularly mentioned as being exceptional representatives, with customers citing their excellent service and helpfulness. The store has a good selection of products, including a variety of phones, tablets, and accessories. The staff is happy to assist customers with their purchases and answer any questions they may have. The store's hours of operation are convenient, with extended hours on weekdays and weekends.Some customers have experienced issues with the store's customer service, citing instances of rudeness and incompetence. One customer reported being told to leave the store when they asked to speak with a manager, while another reported being hung up on multiple times when trying to resolve an issue. The store's pricing is competitive, with many customers noting that they were able to get a good deal on their purchase. However, some customers have complained that the store's prices are too high and that they are not getting the best value for their money. The store's innovativeness is a mixed bag, with some customers praising the store's willingness to offer new and innovative products and services, while others have criticized the store's lack of innovation and failure to keep up with changing technology.
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