Tampa Bay
Metro by T-Mobile
48.12
48.12
Overview
Wireless provider supplying phones, tablets & accessories, plus cell phone & device data plans.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Onsite services
Quick visit
In-store pickup
In-store shopping
Photos & videos
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Pricing
Quality
Overall
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This location of Metro by T-Mobile is generally a good place to visit for wireless needs. Customer service is typically top-notch, with employees like Chance, Susana, Tanaily, Moh, Sam, J, Reef, Nathaniel, and others receiving praise for their helpfulness. Many customers have had great experiences with assistance in buying phones, setting up plans, and resolving issues.However, there are some concerns about the overall experience. Some customers have reported feeling taken advantage of, with issues related to inventory errors, unauthorized charges, and misleading sales practices. The store's pricing policies have also been a source of frustration for some customers.The store is wheelchair accessible, with a parking lot and entrance that are suitable for people with mobility issues. On-site services, in-store shopping, and in-store pickup are available, making it a convenient location for customers.The only issue is with some customers being taken advantage of by employees selling them unnecessary accessories or charging them more than expected. This issue needs to be addressed by the management to ensure that all customers have a fair and positive experience.
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Hours
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