The staff is very friendly and welcoming, making clients feel comfortable and at ease. The technicians are knowledgeable and professional, and the results are always excellent. The studio is clean and well-maintained, with a cozy atmosphere that makes clients feel like they're at home. The variety of services offered, including spray tanning and teeth whitening, is impressive, and the at-home products available for purchase are of high quality. However, some clients have experienced occasional issues with scheduling and communication, which can be frustrating. The business is actively working to resolve these issues and improve overall customer experience. One notable issue is the upcharge for credit card payments, which may not be clearly disclosed to clients at the time of booking.