Merritt Roofing & Construction in Lake Alfred, FL, offers a wide range of services, including roofing, siding, windows, and exterior remodels. The business is wheelchair accessible and offers competitive pricing. Reviews praise the quality of work, professionalism, and excellent customer service.Some reviewers highlight the company's responsiveness and punctuality, while others note that the estimates process can be slow. There have been some issues with follow-up service, with some clients reporting leaks and poor workmanship.On the positive side, many reviewers commend the company's professionalism, quality of work, and excellent customer service. They also appreciate the business's family-owned and operated nature, which seems to contribute to a more personalized and attentive approach.However, there are some concerns about the company's ability to stand behind its work, with a few reviewers reporting issues with leaks and poor workmanship. Some clients have also expressed frustration with the estimates process and the lack of follow-up service.Overall, Merritt Roofing & Construction seems to offer high-quality services and excellent customer service, but some clients have experienced issues with the business's reliability and follow-up service. A more streamlined estimates process and better communication with clients could help to improve the overall experience.One major issue that stands out is the lack of follow-up service and responsiveness, which has caused frustration for several clients. This issue could be addressed by improving communication and response times, which would help to build trust with clients and ensure that their needs are met.Based on the reviews, it seems that Merritt Roofing & Construction is a reliable choice for roofing and construction services, but it's essential to be aware of the potential issues and to communicate clearly with the business to ensure a smooth experience.