Mermaid Beauty Company is a well-regarded beauty salon located in Port Charlotte City, specializing in hair extensions, hair cuts, coloring, and styling. The salon is owned and operated by a women-owned business and features a wheelchair-accessible entrance and parking lot. With a 4.8-star rating, clients praise the salon's excellent service, expertise, and friendly atmosphere. Many reviewers have been going to the salon for years, and some have even traveled from afar for Stephanie's exceptional work.
The salon's working hours are convenient, with extended hours on weekdays and a wheelchair-accessible restroom available on site. Online booking is available, and appointments are typically required. Clients have praised Stephanie's professionalism, creativity, and ability to make them feel valued and cared for. Some have even commented on the salon's beautiful decor and welcoming ambiance.
While some reviewers have had excellent experiences, one reviewer expressed disappointment with the salon's services, citing a botched hair extension installation and perceived lack of integrity. However, the owner responded to the review, addressing the client's concerns and providing context. The salon's commitment to using high-quality products and adhering to industry standards is evident in their policies and procedures.
Some clients have expressed surprise at the salon's competitive pricing, citing that Stephanie's prices are fair and reasonable for the level of expertise and service provided. Others have praised the salon's ability to adapt to their individual needs and preferences, making them feel valued and understood.
While some reviewers have noted that Stephanie can be somewhat defensive when faced with criticism, many have praised her expertise, creativity, and commitment to her clients' satisfaction. Overall, Mermaid Beauty Company appears to be a reputable and well-regarded salon that prioritizes its clients' needs and provides exceptional service.