Tampa Bay
Meritus Construction
4.09
4.09
Features
Wheelchair accessible parking lot
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This business location seems to have a lot of room for improvement. Unfortunately, most of the feedback from clients is negative. They report having trouble getting in touch with the company, whether it's through phone calls, emails, or in-person requests. This lack of responsiveness is a significant issue that has left many homeowners feeling frustrated and ignored. Several clients have mentioned that they've sent requests for improvements to their homes, but never received a response or saw any action taken.The company's quality of service is also a major concern. Homeowners have reported receiving snarky and condescending responses from the company, which is unacceptable. Some have even had issues with the company's communication skills, with one client comparing them to a 5-year-old. The company's ability to maintain relationships with the board and homeowners is also lacking.The pricing of the company's services is not a major issue, with one client even giving them a perfect score in this category. However, this is not enough to redeem the company's poor performance in other areas.Unfortunately, there is no innovativeness to speak of in this company. They seem to be stuck in a rut, unable to adapt to the needs of their clients or provide any kind of creative solutions to problems.Overall, it's clear that this business location needs to take a hard look at its operations and make some serious changes to improve the experience of its clients.
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