Tampa Bay
Mercedez C. Cruz, MD
13.90
13.90
Overview
At BayCare Behavioral Health – Brooksville, adults and children are provided recovery services to help them make informed, healthy choices that support their
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
Appointment required
On-site parking
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Quality
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BayCare Medical Group, located at Building 18600, Fernview St Street, Suite 102, Land O' Lakes City, provides exceptional medical services to both adults and children. The medical team at this location is headed by Mercedez C. Cruz, MD, who has received overwhelmingly positive reviews from patients and their families. With a pediatric focus, the team at BayCare Medical Group has earned a reputation for being attentive, caring, and knowledgeable.
The staff at BayCare Medical Group is consistently described as professional, friendly, and welcoming. They take the time to listen to patients' concerns, answer questions, and provide clear explanations. The office is clean, well-maintained, and easily accessible, with amenities such as on-site parking, wheelchair accessibility, and a restroom available for patients.
Despite a few mixed reviews, the vast majority of patients praise Dr. Cruz for her exceptional bedside manner, thoroughness, and willingness to listen. She is described as being warm, welcoming, and patient, making even the most anxious children feel at ease.
While there is no single issue mentioned in the reviews, there is one case where a patient experienced delays in receiving treatment for a UTI, resulting in their child suffering for two days. This incident has been taken seriously by the medical team at BayCare Medical Group, and they are working to improve their response times to ensure that all patients receive timely and effective treatment.
In terms of pricing, patients have reported that BayCare Medical Group is competitive with other medical services in the area. However, there is one case where a patient felt that the practice was overly focused on billing and insurance, leading to delays and frustration.
Overall, BayCare Medical Group at Building 18600, Fernview St Street, Suite 102, Land O' Lakes City, is a highly recommended medical service provider. Patients and their families praise the team for their exceptional care, attention to detail, and commitment to providing a positive experience.
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