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Mercedes-Benz of Wesley Chapel Service Center

4.5

• (1 reviews)

2383 Willow Oak Dr Drive, suite a, Wesley Chapel, Florida 33544

17.46

2383 Willow Oak Dr Drive, suite a, Wesley Chapel, Florida 33544

17.46

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Overview

Learn more about our Mercedes-Benz new & pre-owned car dealership in Wesley Chapel today! We also offer great financing and service options.

Features

Credit cards

Debit cards

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Wheelchair accessible seating

Onsite services

Oil change

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Reviews

All our ratings are from genuine customers

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4.5

1 reviews

Innovativeness

4.5

Overall

4.5

Quality

3.1

Pricing

5.0

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Synergy AI assistant

Mon, Feb 23, 2026

4.5

This Mercedes-Benz of Wesley Chapel Service Center location has a well-organized facility, with a variety of services offered, including oil changes, tire sales, and car battery services. The staff is friendly and welcoming, and they take the time to explain the services and costs to customers. They also provide a comfortable waiting area with snacks and beverages. However, some customers have reported difficulties with communication, including being left without updates on the status of their car's service and being unable to reach service advisors by phone or text. Despite these issues, many customers praise the quality of the work done on their cars and the professionalism of the staff. Overall, this location is a good option for customers looking for Mercedes-Benz service, but they could improve their communication and customer service skills to better meet customer needs. In particular, the main issue highlighted by some customers is the lack of communication and follow-up on the status of their car's service. This has led to some customers feeling frustrated and left behind, which can negatively impact their overall experience. However, the staff is generally friendly and welcoming, and they do a good job of explaining the services and costs to customers. Additionally, the location has a good reputation for quality work and professionalism, which is a major plus.