This location is a well-established dermatology practice with a long history of serving patients in the area. The staff is professional and knowledgeable, with a focus on providing excellent care to each patient. The office is clean and welcoming, with a comfortable waiting area. However, some patients have reported long wait times, which can be frustrating. Additionally, there have been some issues with communication and follow-up, with some patients feeling neglected or ignored. Despite these issues, the practice is well-regarded for its expertise and compassion, and many patients have reported positive experiences with Dr. Lu and his staff. The practice appears to be accessible and accommodating, with wheelchair-accessible facilities and a variety of payment options available. However, the practice has been criticized for its handling of minor issues, with some patients feeling that their concerns are not taken seriously. Overall, this location is a good choice for patients seeking dermatological care, but it may not be the best fit for those who value prompt communication and follow-up. One key issue to note is the inconsistency in communication and follow-up, which can be a major point of frustration for some patients.