Tampa Bay
Melissa Wallace
37.16
37.16
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
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This location offers a range of services, including medical care, social work, and community assistance. However, the accessibility features, such as a wheelchair accessible parking lot and entrance, are a definite plus. Unfortunately, the co-branding with Melissa Wallace does not seem to make a significant impact on the overall quality of service.The communication skills of the staff are a major concern, as evident from the lack of explanation for canceling an appointment. It's clear that the staff doesn't prioritize building a relationship with clients, which leads to a sense of being unimportant. This unprofessional behavior can be off-putting for many people.The interior of the location is not mentioned, but based on the available information, it's clear that the location's focus is more on providing a service rather than creating a welcoming atmosphere.The wheelchair accessible features suggest that the location is making an effort to cater to people with disabilities, but it's unclear if these efforts are sufficient to meet the needs of this demographic.One thing that stands out is the lack of client satisfaction, as evident from the low rating and negative feedback. While there's no clear reason for this dissatisfaction, it's clear that the location needs to work on improving its communication and customer service skills to provide a better experience for its clients.The address of the location is Building 1014, Florida Ave S Street, Floor 2, Lakeland City, and the phone number is +18633374097. Unfortunately, the lack of positive reviews and the negative feedback from clients makes it difficult to recommend this location.
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