Tampa Bay
Mega Mart Smoke shop
7.00
7.00
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Onsite services
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Innovativeness
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This store has a decent overall rating. Quality of products and service is a bit of an issue, with only 3.5 out of 5 stars. However, the store stands out for its competitive pricing. Innovativeness is also notable, with a score of 4.8. Despite this, some customers have reported issues with customer service and the return policy.Many customers have praised the store's welcoming environment and helpful staff. They have noted that the store has a great selection of products and competitive prices. Some customers have also mentioned that the store's rewards program is a nice touch.However, some customers have reported issues with the return policy. One customer reported being denied a refund for an unopened product, despite being told that it would be fine by the employee at the time of purchase. The owner responded to the complaint and apologized for the issue, stating that they would work to improve the return policy and customer service.The store has a 4.9 rating on third-party ratings, which is an excellent score. However, the customer feedback suggests that there may be some issues with customer service and the return policy. Overall, it seems like this store is a great place to shop for products, but may need some work on customer service and return policy.
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