This medical service location has received mixed reviews from patients. While many praise the doctors and staff for their kindness, attentiveness, and expertise, others have had negative experiences with long wait times, rude staff, and unprofessional behavior.Some patients have expressed frustration with the office's inefficiencies, such as delayed responses to messages and cancellation of appointments without explanation. A few reviewers have also criticized the office for being too strict with appointment windows and not accommodating patients with delays.However, many patients have had positive experiences with the doctors and staff, particularly with Dr. Grogg, who is praised for his listening skills, thoroughness, and ability to explain medical concepts clearly. The lab technicians are also commended for their efficiency and friendliness.Overall, while this location has its strengths, it also has room for improvement in terms of customer service and efficiency.