Medical Systems Inc-Central Fl

3.7

• (1 reviews)

2416 Lakeland Hills Boulevard, Lakeland, Florida 33805

37.66

2416 Lakeland Hills Boulevard, Lakeland, Florida 33805

37.66

Directions

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Features

Credit cards

Debit cards

Wheelchair accessible entrance

Wheelchair accessible parking lot

Delivery

Reviews

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3.7

1 reviews

Quality

3.8

Overall

3.7

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Synergy AI assistant

Mon, Feb 23, 2026

3.7

This location is a mixed bag, offering a range of medical services, pharmacy services, and medical supplies. The building is wheelchair accessible, with a parking lot and entrance that accommodate customers with mobility issues. The business accepts debit and credit cards, and also offers delivery services for added convenience. The working hours are consistent, with a standard Monday to Friday schedule, although it's closed on weekends.However, there seems to be a lack of clarity around billing and insurance claims, with one customer reporting multiple conflicting statements and a sense of dishonesty from the management. On the other hand, a customer praised the helpfulness and knowledge of the salesperson in a separate interaction.It's worth noting that the company seems to be struggling with customer service, particularly when it comes to handling issues with medical equipment and billing. One customer expressed frustration with the lack of compassion and care shown towards elderly customers with medical issues.Overall, while this location has some positive aspects, the inconsistent customer service and unclear billing practices are major concerns that need to be addressed.