Tampa Bay
Medfleet Ambulance
24.50
24.50
Overview
Medfleet, LLC - Ambulance and stretcher services to Central and Western Florida.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Wheelchair accessible seating
LGBTQ+ friendly
Transgender safespace
LGBTQ+ friendly
Gender-neutral restroom
Nursing room
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Overall
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Medfleet, LLC, located at Building 12200, US-19 Street, Hudson City, provides medical services, including emergency care and ambulance services, to Central and Western Florida. The company has a 3.0 rating from third-party sources, indicating mixed opinions about its services.On the positive side, several customers have praised the company's staff for being professional, polite, and knowledgeable. They have also appreciated the company's LGBTQ+ friendly environment, wheelchair-accessible facilities, and convenient working hours. Some customers have had positive experiences with the company's stretcher transport services, with paramedics being caring and patient with elderly patients.However, there are several issues that have been raised by customers. Some have reported long wait times for ambulance services, with delays of up to 2.5 hours. Others have complained about the company's billing practices, with some customers receiving unexpected bills or being sent to collections. Some customers have also expressed frustration with the company's communication, including unreturned phone calls and delayed responses.One customer reported a concerning incident where an ambulance took 5.5 hours to transport a patient, with the company's dispatch team not providing adequate updates or communication. Another customer had a negative experience with the company's billing department, with staff being uneducated and uncaring.Despite these issues, the company has made efforts to address customer concerns. The owner has responded to several reviews, apologizing for the inconvenience and offering to discuss the issue further. However, some customers have expressed dissatisfaction with the company's response, feeling that it was insincere or unhelpful.Overall, Medfleet, LLC has a mixed reputation, with some customers praising the company's staff and services while others have experienced issues with communication, billing, and wait times.
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