The location is a mixed bag, with some redeeming qualities but several major drawbacks. The business seems to excel in terms of pricing, with various payment options available, including NFC mobile payments, debit cards, and credit cards. However, the quality of service is a major concern, with numerous complaints about the front desk staff, including rudeness, poor communication, and a lack of helpfulness.Several reviewers have expressed frustration with the difficulty in getting through on the phone or getting a response from the staff, with some even being hung up on. This has led to missed appointments and wasted time for patients. Additionally, the business has been accused of being unresponsive to patients' needs, with some reviewers stating that they had to go in person to manage even simple tasks.On the other hand, the doctors and nurses at the location have received praise from several reviewers, who have expressed gratitude for their care and attention. Some reviewers have also mentioned that the waiting area could use some improvement, but overall, the business seems to have a strong commitment to customer care.The innovativeness of the business is also a concern, with some reviewers feeling that the location is behind the times in terms of technology and communication. However, it's worth noting that some reviewers have praised the business for its willingness to adapt and change.Overall, the business seems to have a long way to go in terms of improving its customer service and communication, but it does have some redeeming qualities that set it apart from other businesses in the area. With some significant changes and improvements, this location could become a top-rated business in the community.