McNatt's Cleaners has been serving the Tampa community for over 70 years, offering same-day dry cleaning and free pickup and delivery services. The company has 15 locations throughout the area, and this specific location is wheelchair accessible. The staff is friendly, but some customers have reported issues with customer service, including rude behavior from one employee.Prices are relatively fair, with some customers mentioning that they are a good value for the quality of service. However, some have reported being overcharged or having issues with the accuracy of their receipts.Some customers have experienced issues with their clothes being damaged or not being returned on time, which can be frustrating. The company has a mixed reputation when it comes to taking responsibility for their mistakes and making things right.Despite some issues, McNatt's Cleaners has received positive reviews from many customers who have been satisfied with their service. However, the negative experiences have left a lasting impression on some customers, who will not be returning to the business.One customer reported having a shirt with a large stain on it returned to them with burn marks, and another had a comforter lost by the company. These incidents are a major concern, as they indicate a lack of attention to detail and a failure to take responsibility for mistakes.It is worth noting that the company has responded to some of these complaints by apologizing and offering to make things right. However, this is not always the case, and some customers feel that the company does not take their issues seriously.In terms of innovativeness, there is little to no information available about any new or innovative services offered by McNatt's Cleaners.