Tampa Bay
McKibbon Hospitality
3.35
3.35
Overview
McKibbon Hospitality is an award-winning leader in hotel management. Hospitality begins with us.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
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Overall
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The location is difficult to assess due to inconsistent experiences. The company has a good name, and one would expect a high level of service, especially in the hospitality industry. Unfortunately, several customers had negative experiences, such as finding bed bugs in their room, being treated poorly by staff, and having their calls and emails ignored. On the other hand, some customers had excellent experiences, praising the staff's hospitality, professionalism, and helpfulness. The location's wheelchair accessibility is a positive aspect. However, some customers found the placement of religious materials in their room to be offensive. The company's lack of responsiveness to customer concerns and issues is a significant concern. Overall, it seems that the quality of service can vary greatly depending on the location and the staff. The location has standard working hours from Monday to Friday. No weekend hours are available. The company's website and phone number are available for inquiries and potential clients. However, some customers reported difficulty in getting a response or resolution to their issues. Overall, the location's quality and innovativeness are difficult to evaluate due to the mixed experiences. However, the issue of inconsistent service and lack of responsiveness to customer concerns is a major concern.
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