Tampa Bay
McKibben Powersports Lake Wales
59.00
59.00
Overview
Whether you're hitting the mud, riding the waves, or cruising down the street, McKibben Industries has the right machine for your needs!
Features
Credit cards
Debit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Wheelchair accessible seating
Wi-Fi
LGBTQ+ friendly
Transgender safespace
LGBTQ+ friendly
Delivery
Onsite services
Quick visit
Checks
Gender-neutral restroom
Curbside pickup
Appointment required
In-store pickup
In-store shopping
Photos & videos
Submit a review
Overall
Submit a review
We are glad to see that McKibben Industries has a well-organized facility on US-27 Street in Lake Wales City, and the staff is knowledgeable and helpful. Jacob and Kirenia, in particular, have received numerous positive reviews for their excellent customer service and expertise. Many customers have praised the team's ability to find the right products and provide helpful advice. The dealership's LGBTQ+ friendly environment and wheelchair accessibility features are also notable strengths.
However, some customers have reported issues with communication and follow-up, which can be frustrating and disappointing. In one instance, a customer was unable to reach someone on the phone or in person, and another customer felt misled about the services performed on their vehicle.
In terms of quality, there have been some concerns raised about the workmanship and attention to detail. For example, one customer reported finding scratches on their bike after a service visit, and another customer was unhappy with the work done on their Polaris. While these incidents are not representative of the overall experience, they do highlight the importance of ensuring that all services meet the dealership's high standards.
The pricing at McKibben Industries seems to be competitive, with many customers praising the reasonable prices and discounts available. However, one customer felt that the prices were too high, and another customer was unhappy with the final bill after additional work was performed.
In terms of innovativeness, McKibben Industries has made efforts to stay up-to-date with the latest technology and trends in the powersports industry. The dealership's website and online presence are user-friendly, and the team is knowledgeable about the latest models and products.
Overall, while McKibben Industries has some areas for improvement, the staff is friendly and helpful, and the dealership's strengths far outweigh its weaknesses. With a little more attention to detail and follow-up, this dealership could provide an even better experience for its customers.
Own this business?
Hours
Closed
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Contact business
1
ABOUT TampaBayTide
FOR BUSINESS