This appliance repair service has a small business feel, with a owner who seems to be involved in every aspect of the operation. The business is located in a convenient location, with a wide range of appliances for sale, including new and used models. The staff is knowledgeable and helpful, with many customers praising their expertise and friendly service.However, some customers have had issues with the quality of the appliances they purchased, with some reporting that the products did not work as expected or had major problems. In some cases, the business has been slow to respond to customer complaints or has been inflexible in their dealings with customers.The pricing at this business seems to be competitive, with many customers reporting that they were able to get good deals on the appliances they purchased. However, some customers have reported being overcharged for repairs or having to pay for unnecessary parts.One of the biggest issues with this business is the lack of innovation. The business seems to be stuck in the past, with a limited selection of appliances and no apparent effort to stay up-to-date with the latest technology. This can make it difficult for customers to find the products they need, and can lead to frustration and disappointment.Overall, this business has some strengths, but also some significant weaknesses. While the staff is knowledgeable and helpful, the quality of the appliances can be a problem, and the business could benefit from some innovation and modernization.