Tampa Bay
MaxHealth Primary Care
11.44
11.44
Overview
At MaxHealth, we are dedicated to simplifying healthcare and ensuring healthier futures.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
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Quality
Overall
Innovativeness
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This MaxHealth location in Dunedin City appears to be an average medical clinic with its strengths and weaknesses. The staff seems to be friendly and caring, with many patients mentioning the pleasant experience of interacting with them. Dr. Beverly Encarnacion is one of the primary doctors at this clinic, and some patients have praised her for being thorough and knowledgeable. However, there are also complaints about Dr. Encarnacion's unprofessional behavior and poor communication skills.Some patients have had issues with long wait times and difficulty getting appointments. One patient mentioned that they were forced to wait for two hours and then saw a nurse practitioner instead of a doctor.Pricing at MaxHealth seems to be reasonable, with one patient mentioning that their copay was $30, which was lower than expected.One of the major concerns with this clinic is the lack of professionalism and empathy from some of the staff members, particularly Dr. Encarnacion. Some patients have reported being yelled at, talked down to, and made to feel uncomfortable during their visits.Despite the issues mentioned above, MaxHealth seems to be trying to address some of the concerns raised by patients. The owner has responded to several negative reviews, apologizing for the negative experiences and promising to use the feedback to improve the clinic.Overall, MaxHealth is an average medical clinic with both positive and negative aspects. While it has its strengths, it also has room for improvement in terms of staff behavior and communication.It's worth noting that there are some serious concerns raised by patients, including Dr. Encarnacion's behavior, long wait times, and difficulties with appointments. These issues need to be addressed to ensure that patients receive the best possible care.MaxHealth could benefit from improving its staff training and customer service to ensure that patients feel valued and respected during their visits. Additionally, the clinic could work on streamlining its appointment and wait times to reduce patient frustration.
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