The business location of MaxHealth has received generally positive reviews from patients. The office staff is often described as friendly, professional, and welcoming. Dr. Jeannette Figueroa Gordian and her team are commended for their thoroughness, knowledge, and bedside manner. However, there are some concerns about the support staff dropping the ball on occasions, leading to delays in getting referrals or prescriptions. One patient reported a particularly poor experience with the office manager, who was described as rude and demeaning. Despite these issues, many patients have praised the office for its efficiency and ability to take care of their needs promptly. Overall, MaxHealth seems to offer high-quality medical care, although there are some areas for improvement in terms of customer service and coordination.
The location appears to be easily accessible, with wheelchair-accessible parking and entrance. The office is open during standard business hours, and they accept various payment methods, including NFC mobile payments, debit cards, and credit cards.
One of the main areas of concern is the issue with thin walls, which can lead to confidentiality concerns. Patients have reported being able to hear conversations from other rooms, which can be uncomfortable and compromising.
Patients have praised Dr. Figueroa Gordian and her team for their knowledge, kindness, and dedication to their patients' health. The doctor takes the time to explain everything thoroughly and makes sure patients understand their treatment plans.
However, there are some instances where the support staff has made mistakes, such as forgetting to call in a prescription or mismanaging referrals. These errors can lead to frustration and delays for patients.
Overall, MaxHealth seems to be a reliable and caring medical facility, but there is room for improvement in terms of customer service and coordination.