Tampa Bay
Maus Nissan Service Department
18.36
18.36
Overview
Find new & used Nissans in New Port Richey at Maus Nissan. Our Nissan dealership serves customers from Clearwater, Tampa, Tarpon Springs and Wesley Chapel.
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NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Oil change
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Reviewing the Maus Nissan Service Department at their New Port Richey location, we found a consistent pattern of excellent service, professional staff, and welcoming environment. Most guests were impressed with the expertise and courtesy of their service advisors, particularly Tiffany, Sal, and James, who were praised for their communication, transparency, and ability to address their needs.However, we noticed a few instances where guests felt that their expectations were not met. For example, one guest reported that their oil cap was left off after a service visit, and another guest experienced delays and miscommunication when trying to schedule an appointment.The service department's flexibility and willingness to accommodate guests' schedules were praised, with many guests noting that they could schedule appointments at times that worked for them. The department's ability to provide a range of services, including oil changes, tire rotations, and repairs, was also appreciated.The Maus Nissan Service Department is open Monday through Friday from 7:30 AM to 7:00 PM and on Saturdays from 8:00 AM to 5:00 PM, with a wheelchair-accessible entrance and parking lot.Guests praised the service advisors for their knowledge, professionalism, and willingness to explain the services they were performing. They also appreciated the comfortable waiting area, which allowed them to work remotely or relax while their vehicles were being serviced.While there were some minor issues, the majority of guests reported a positive experience at the Maus Nissan Service Department. With its professional staff, welcoming environment, and commitment to customer satisfaction, the department is a good choice for those in need of car repairs or maintenance in the New Port Richey area.One potential area for improvement is to ensure that all guests' expectations are met, particularly when it comes to communication and follow-up. With a few adjustments to their processes, the Maus Nissan Service Department could continue to provide an exceptional experience for its guests.In conclusion, the Maus Nissan Service Department at the New Port Richey location is a solid choice for car repairs and maintenance. With its excellent service, professional staff, and welcoming environment, it is well-suited to meet the needs of guests in the area.
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