The location has a rating of 4.3 out of 5. The quality of the products is good, with a rating of 4.0. However, the pricing is slightly above average, with a rating of 4.6. The store's innovativeness is not evaluated in the provided data.
The customer service is generally very good, with many customers praising the helpful and knowledgeable sales staff, particularly Shaun. Many customers have also praised the store's wide selection of mattresses and competitive prices. However, there is one negative review that highlights a poor experience with the store's return policy and a lack of transparency regarding the store's prices. The review also mentions a sense of discomfort and distrust with the store's management, which may indicate a problem with the store's customer service or business practices.
The store is open from 10:00 AM to 8:00 PM on weekdays and 9:30 AM to 7:00 PM on Saturdays, and 11:30 AM to 6:00 PM on Sundays. The store offers various services, including assembly and installation of mattresses, as well as repair services. The store also accepts various forms of payment, including NFC mobile payments, debit cards, and credit cards. The store is wheelchair accessible, with a wheelchair-accessible parking lot and entrance.
The store has a positive overall reputation, with many customers praising its customer service and selection of products. However, there is one negative review that highlights a problem with the store's return policy and a lack of transparency regarding the store's prices. Overall, the store seems to have a good reputation and offers a good selection of products and services.