Tampa Bay
Mattress Warehouse of Sarasota
42.51
42.51
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Delivery
In-store pickup
Assembly service
Same-day delivery
Installation service
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Overall
Innovativeness
Quality
Pricing
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This shopping location is outstanding with top-notch quality products, fair and competitive pricing, and innovative approaches to customer service. The staff is highly knowledgeable and helpful, providing excellent guidance and support throughout the purchasing process. The variety of products offered is impressive, catering to diverse tastes and needs. The store's commitment to customer satisfaction is evident in its responsive and attentive service, ensuring a seamless experience from selection to delivery. One minor area for improvement is the lack of transparency regarding the return and exchange policies, which might cause some customers to feel uncertain or uncomfortable.
The staff at this location are the highlight of the shopping experience, with salespeople like Scott, Steve, and Mike demonstrating exceptional knowledge, patience, and professionalism. They take the time to understand customers' needs, offering personalized recommendations and guidance without being pushy or aggressive. This approach creates a welcoming and non-intimidating atmosphere, making customers feel at ease and confident in their purchasing decisions.
The store's commitment to customer satisfaction is evident in its prompt and reliable delivery service, which often exceeds customer expectations. The free delivery and removal of old mattresses are particularly appreciated by customers, as they save time and hassle.
The store's layout and organization are well-designed, allowing customers to easily navigate and compare products. The sales staff are always available to answer questions and provide additional information, making the shopping experience smooth and enjoyable.
Overall, this shopping location is an exemplary model of excellent customer service, quality products, and innovative approaches. Its staff's dedication to customer satisfaction and the store's commitment to transparency and fairness make it an outstanding choice for mattress shopping.
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Hours
Closed
Thursday
Friday
Saturday
Sunday
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Wednesday
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