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Mattress Firm South Sarasota
49.65
49.65
Overview
Chain retailer selling a wide array of branded spring, memory foam & adjustable mattresses.
Features
Credit cards
Debit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
Checks
In-store pickup
Assembly service
Installation service
Photos & videos
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Innovativeness
Pricing
Overall
Quality
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This store offers a wide selection of branded mattresses, including spring, memory foam, and adjustable options. The staff is generally helpful and knowledgeable, with some salespeople standing out for their exceptional service, such as Bill, Max, and Chris. They take the time to educate customers on the different styles and models, making the decision-making process easier. The store is clean and well-maintained, with a convenient location and easy parking.
However, there is one issue that has been reported by a customer. A few customers have experienced problems with defects in their mattresses, such as a gash in the adjustable base. The store's customer service response to these issues has been inconsistent, with some customers receiving prompt and helpful assistance while others feel ignored or unhelpful.
Overall, this store seems to offer a good selection of mattresses and helpful staff, but customers should be aware of the potential for defects and inconsistent customer service. It's worth noting that not all customers have had issues, and many have had positive experiences with the store and its staff.
The store offers a variety of payment options, including credit cards, debit cards, and checks. They also offer installation and assembly services, as well as in-store pickup. The store is wheelchair accessible, with a parking lot and entrance that accommodate customers with mobility needs.
The store has a 4.8 rating on third-party review sites, indicating a high level of customer satisfaction. However, some customers have reported issues with the store's customer service, which may impact the overall rating.
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