Tampa Bay
Mattress Firm Plant City
27.02
27.02
Overview
Chain retailer with a wide array of spring, memory foam & adjustable mattresses from major brands.
Features
Credit cards
Debit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
Checks
In-store pickup
Installation service
Photos & videos
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Quality
Pricing
Overall
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This business location is a chain retailer with a wide range of spring, memory foam, and adjustable mattresses from major brands. They offer various payment options, including debit cards, credit cards, and checks. Additionally, they provide installation service and have a wheelchair-accessible parking lot and entrance.The business seems to be average in terms of quality, with a rating of 3.0. However, their pricing is a strong point, with many customers appreciating the value for money.Unfortunately, there have been some issues reported by customers, including a rude store manager and a questionable inspection process. One customer had a serious defect with their mattress, which was not properly addressed by the store.On a positive note, another customer had a great experience with excellent service from a knowledgeable sales representative. They appreciated the helpful and informative approach to finding the right mattress for their needs.To improve, the business could focus on ensuring that all customers receive excellent service and that any issues with products are handled promptly and professionally.
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