Tampa Bay
Mattress Firm Parrish
31.72
31.72
Overview
Chain retailer selling a wide array of branded spring, memory foam & adjustable mattresses.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Delivery
In-store pickup
Installation service
Photos & videos
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Overall
Pricing
Innovativeness
Quality
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The store is a chain retailer that sells a wide variety of branded mattresses, including spring, memory foam, and adjustable models. The team is knowledgeable and friendly, with salespeople like Evan, Mark, Robin, and Chris being highly praised for their helpfulness and expertise. They take the time to understand customers' needs and provide recommendations without being pushy. The store has a clean and welcoming showroom, and the staff is accommodating, even when customers have specific requests or questions. The prices are competitive, and the store offers a low-price guarantee. However, one issue stands out: inconsistent customer service, as reflected in the few negative reviews. Some customers experienced unprofessional behavior from certain staff members, including being misled about prices or not being taken seriously when trying to return a product. This suggests that the store's service standards could be more consistently applied across the board. Despite this, the store's overall quality, pricing, and innovativeness are all well-regarded.
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Hours
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