The business has received overwhelmingly positive reviews from customers. Many have praised the knowledgeable and helpful staff, particularly Chris, who has been mentioned by multiple customers as being extremely helpful and patient. The staff's expertise and willingness to assist customers in finding the right mattress have been consistently highlighted. The store's cleanliness and organization have also been commended. Delivery and setup services have also been praised for being efficient and respectful. However, there was one instance where a customer received a mattress with a stain on the corner, but the issue was promptly resolved by the store. Overall, customers have reported a great shopping experience, with some even mentioning that they would return to the store for future purchases. The store's prices have been considered competitive and fair, with some customers highlighting the value they received for their money. The store's products have been praised for their quality and comfort, with many customers reporting a good night's sleep after purchasing a new mattress. One customer mentioned that the staff's knowledge and expertise were exceeded only by their friendliness and professionalism.