This business has received numerous positive reviews from customers, with many praising the helpful and knowledgeable staff, particularly Thomas, Victor, and Al. They have also been impressed with the wide selection of mattresses and competitive pricing. The store offers a variety of features, including installation services, wheelchair accessibility, and in-store pickup. The staff seems to go above and beyond to ensure a smooth and satisfying shopping experience for their customers. However, there is one issue that has been raised by some customers: a few have experienced problems with the quality of the mattresses, including sinking and warranty issues. Despite this, the store's overall rating remains high, suggesting that these issues may be isolated and that the business is generally well-regarded by its customers.