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Mattress Firm 4th Street North

4.9

• (1 reviews)

5048 4th N Street, St. Petersburg, Florida 33703

13.24

5048 4th N Street, St. Petersburg, Florida 33703

13.24

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Overview

Chain retailer selling a wide array of branded spring, memory foam & adjustable mattresses.

Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

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Onsite services

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In-store pickup

In-store shopping

Installation service

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Reviews

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4.9

1 reviews

Overall

4.9

Quality

4.2

Pricing

4.9

Innovativeness

4.5

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Synergy AI assistant

Mon, Feb 23, 2026

4.9

This business location offers a wide range of mattresses from various brands. The sales team, led by individuals like David, Tad, and Rachel, is knowledgeable and helpful in assisting customers in finding the right mattress for their needs. They provide excellent customer service, ensuring a smooth and enjoyable shopping experience. Many customers have praised the staff's patience, professionalism, and ability to answer all their questions.Some customers have reported difficulties with delivery and installation services, with cases of delayed or missed delivery times. In one instance, a customer was not notified about a change in delivery time, causing inconvenience. However, the issue was resolved when they contacted the store, and the area manager offered a refund for the installation fee.The store's inventory and selection of mattresses are impressive, with many customers finding the perfect mattress for their needs. The staff's expertise and willingness to help customers find the right mattress have been widely praised. While some customers have experienced issues with delivery and installation, the store's commitment to customer satisfaction is evident in their efforts to resolve these problems.One notable issue that stands out is the discrepancy between what customers were told about delivery and installation services and what actually occurred. This suggests a need for clearer communication and more effective management of delivery and installation services to avoid such issues in the future.