Based on reviews and feedback, this medical office seems to provide a generally positive experience for patients. The high quality of care is a major strength, with many reviewers praising Dr. Truesdale's expertise and bedside manner. However, some reviewers have noted that the wait times can be long, which may be a drawback for some patients. The office's willingness to accommodate patients with concerns and questions is a positive aspect, although some reviewers have mentioned difficulty in reaching the medical staff through phone calls. Overall, this office seems to be a good option for patients seeking urological care, but may benefit from improving communication and reducing wait times. The office has a professional and friendly atmosphere, with many reviewers praising the staff's kindness and efficiency. The office's use of modern technology, such as NFC mobile payments, is also a plus. However, some reviewers have mentioned that the automated phone system can be confusing and difficult to navigate. Dr. Truesdale is widely praised for his expertise, compassion, and communication skills. Many reviewers have mentioned that he takes the time to explain their conditions and treatment options, and that he is always willing to answer their questions. However, some reviewers have mentioned that he can be difficult to reach through phone calls or messages. One of the major issues mentioned by reviewers is the difficulty in reaching the medical staff through phone calls. Many reviewers have mentioned that they have tried to contact the office multiple times to request medication refills or to ask questions, but have been unable to get through to someone. This is a major concern for patients who require timely attention and communication. Overall, this office seems to be a good option for patients seeking urological care, but may benefit from improving communication and reducing wait times.