Tampa Bay
Matthew B.R. Nessetti, M.D., Ph.D.
39.29
39.29
Overview
Explore our concierge medical services offering personalized healthcare with a hybrid model for enhanced care and convenience.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
Appointment required
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Quality
Pricing
Overall
Innovativeness
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The business is a medical center providing various services, including surgery, education, and psychological consultations. The location is wheelchair accessible, with restrooms and parking available. The staff is described as friendly, and some patients have reported positive experiences with their doctors. However, there have been concerns about billing and administrative issues, with some patients feeling that the staff is uncaring and incompetent. A patient's husband was overcharged for services and had difficulty getting a response from the billing department. One patient had to wait over two hours to be seen, and another reported being told they had a balance due on their account without being given a bill. The center seems to be well-equipped, with modern facilities and a variety of amenities. However, the inconsistent service quality and billing issues may deter potential patients. Overall, while the business has some strengths, it also has areas for improvement.
The main concern is the inconsistent service quality, with some patients receiving excellent care while others have had negative experiences with the staff. This may be due to the high staff turnover rate mentioned in one of the reviews. The billing issues and lack of communication from the billing department are also a significant concern. It is essential for the business to address these issues to ensure that patients receive the best possible care and to maintain a positive reputation.
The staff seems to be generally friendly, with some patients reporting positive experiences with their doctors. However, the office manager's behavior in one of the reviews suggests a lack of empathy and professionalism. This may indicate a deeper issue within the business.
The center's modern facilities and amenities are a significant strength. However, the inconsistent service quality and billing issues may deter potential patients. It is essential for the business to address these issues to ensure that patients receive the best possible care and to maintain a positive reputation.
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Hours
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