Tampa Bay
Mattamy Homes - Tampa Division Office
14.56
14.56
Overview
Find homes for sale in Marana, AZ at Saguaro Reserve II, a gated community in the area with single-family homes. Contact Mattamy Homes today.
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This location has a decent overall rating, but there are some areas that need improvement. The quality of their homes seems to be inconsistent, with some customers having issues with water intrusion and shoddy workmanship. However, the pricing is reasonable, and they offer innovative floor plans and communities. The main issue here is the lack of attention to detail and follow-through on repairs and warranty claims. Several customers have reported having to deal with difficult customer care coordinators and being passed around from one person to another. Additionally, the lending department has been criticized for being unresponsive and unprofessional. Despite these issues, the staff at Mattamy Homes is generally friendly and professional, and the company values customer satisfaction.The location is easily accessible, and the working hours are standard for a business. However, the lack of weekend hours may be a drawback for some customers. The website is informative, but the contact phone number is easily accessible.The company seems to have a good reputation in some areas, with several customers praising their professionalism and commitment to customer satisfaction. However, the negative reviews are numerous, and the issues mentioned are serious and ongoing.It's worth noting that the company has responded to most of the negative reviews, apologizing for the issues and promising to pass the feedback on to their management team. However, it's unclear whether these responses are just empty promises or whether actual changes are being made to address these issues.
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