Waterstone Mortgage is a strong and secure mortgage lending company that has a reputation for exceptional service and competitive financing. The staff is very knowledgeable and professional. They are always available and have excellent communication. The home buying process can be made fun and exciting with them. They are hardworking and responsive and get things done. Accessibility is also a plus, with wheelchair accessible parking lot and entrance. One drawback is that the company has a lot of third-party service providers which can make communication and assistance a bit complicated at times.