Tampa Bay
Massey Services Pest Control
31.17
31.17
Overview
Tony Massey, President and CEO of Massey Services proudly announces the purchase of Mayfield Brothers Pest Control.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
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This review of Massey Services is based on a mixed bag of experiences from customers. The overall rating of 4.2 suggests that the company has its strengths and weaknesses. The quality of service is a concern, with an average rating of 3.1, indicating that some customers have been dissatisfied with the effectiveness of the services provided.On the other hand, the pricing of the services has been consistently high, with an average rating of 5.0, suggesting that customers feel that the cost of the services is reasonable and competitive. However, this may be offset by the quality issues mentioned earlier.The innovativeness of the company is rated at 4.5, indicating that customers feel that the company is trying to innovate and improve its services, but may not always be successful.Some of the common issues that customers have raised include:* Poor communication and scheduling* Ineffective treatment of pest problems* Difficulty with billing and refunds* High prices for services* Poor customer serviceHowever, there are also many positive reviews from customers who have had good experiences with Massey Services. Some of the common praises include:* Friendly and knowledgeable technicians* Effective treatment of pest problems* Good communication and scheduling* Competitive pricing* Professional and courteous staffOverall, it seems that Massey Services has a mixed record, with some customers being satisfied with the services provided, while others have had negative experiences. The company may want to focus on improving the quality of its services and addressing some of the customer service issues that have been raised.It's worth noting that some customers have reported being deceived by the company's sales tactics, and there are concerns about the company's business practices. One customer reported being told that their lawn service would cost $131, but receiving a bill for $181. Another customer reported being pressured into signing a contract after being told that it was just a "free inspection". These types of complaints suggest that the company may not always be transparent or honest in its dealings with customers.Overall, customers should be cautious when dealing with Massey Services and carefully review any contracts or agreements before signing. It's also a good idea to read reviews and do research before choosing a pest control service.
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