Tampa Bay
Massey Services Pest Control
14.18
14.18
Overview
Tony Massey, President and CEO of Massey Services proudly announces the purchase of Mayfield Brothers Pest Control.
Features
Wheelchair accessible parking lot
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Innovativeness
Overall
Quality
Pricing
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Massey Services provides quality pest control and termite control services, although some customers have experienced issues with service quality. Technicians are often prompt and professional, but occasional misdiagnoses or lack of attention to detail have been reported. Pricing is competitive, with customers praising the value for the services provided. Innovativeness is evident in their approach to integrated pest management, but some customers have expressed frustration with the company's communication and customer service. A recent customer complaint highlighted the company's shortcomings in addressing lawn care services, with some customers experiencing poor communication and inadequate service. However, the company has shown a willingness to listen to customer feedback and make amends when necessary. Overall, Massey Services has a good reputation, but areas for improvement remain. One customer mentioned that they had a disappointing experience with the company, citing unprofessional behavior from the office staff and sales representatives. Another customer reported issues with the company's irrigation services, stating that their sprinklers were clogged and the filter added by the company caused more problems than it solved.
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