Tampa Bay
Massey Services Pest Control
68.21
68.21
Overview
Tony Massey, President and CEO of Massey Services proudly announces the purchase of Mayfield Brothers Pest Control.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Onsite services
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Quality
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The overall experience with Massey Services in Leesburg was satisfactory, with a moderate rating of 4.5 out of 5. Quality of service was also rated high, with a score of 4.3, indicating that customers were generally pleased with the work done by technicians. Pricing was also considered reasonable, with a rating of 4.2. However, innovativeness was not evaluated in this review. Overall, customers were happy with the service, but some issues were encountered.
The review text indicates that Massey Services has a good reputation in Leesburg, with many customers praising their technicians' professionalism, knowledge, and friendly attitude. Some customers mentioned that their technicians were punctual, thorough, and willing to answer questions. However, there were also some issues with billing and customer service, with some customers reporting difficulty in getting their issues resolved.
One major issue that stood out in this review was the problem with the office staff and billing. Several customers reported difficulty in getting their issues resolved, and some even reported being charged for services not provided. This suggests that Massey Services may need to improve their billing and customer service processes to prevent such issues from arising in the future.
Overall, while Massey Services has many strengths, they also need to work on addressing some of the issues that have been raised by customers in this review.
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