Tampa Bay
Massey Services Pest Control
13.49
13.49
Overview
Tony Massey, President and CEO of Massey Services proudly announces the purchase of Mayfield Brothers Pest Control.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
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Review of Massey Services located at Building 751, US Alternate US-19 Street, Palm Harbor City. The company provides Home & Daily Service, Termite Control, and Pest control services.Quality is an issue as there are complaints about inconsistent services, unmet expectations, and poor performance. Some customers reported that their lawns were not properly maintained, and weeds continued to grow despite regular treatments. Others experienced difficulties in getting in touch with the company, and their concerns were not addressed promptly.Pricing is a strong point as customers appreciated the competitive rates offered by Massey Services. Many reported that they were satisfied with the value they received for their money.Innovativeness is a highlight as the company seems to be continuously improving its services and processes. Customers praised the company's responsiveness, punctuality, and professionalism, which suggests a high level of innovativeness in their operations.Unfortunately, there are some red flags. One customer reported being taken advantage of by a sales representative who promised a certain level of service that was not delivered. Another customer experienced a nightmare with getting a refund after canceling their service. These incidents suggest a lack of transparency and poor communication, which can be major issues for customers.Overall, while Massey Services has some strengths, such as competitive pricing and innovativeness, the company's quality and communication issues raise concerns. To improve, the company should focus on providing consistent, high-quality services and ensuring that customers' concerns are addressed promptly and professionally.
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