The review of Massey Services in Kissimmee, Florida, is a mixed bag. While some customers have reported excellent experiences, others have had frustrating encounters with the company. The company's quality of service is a major concern, with several customers complaining about poor workmanship, missed appointments, and lack of follow-through on promised services. One customer's lawn was destroyed after being under Massey's care, while another was left with a non-functional irrigation system.The pricing of Massey Services seems to be on the higher side, with some customers feeling that they were overcharged for subpar services. However, there are also instances where customers felt that the company's prices were reasonable and the quality of service justified the cost.In terms of innovativeness, there is limited information available. While some customers have reported being impressed by the company's willingness to try new approaches, others have felt that the company was not proactive in addressing their issues.One major issue that stands out is the company's handling of customer complaints. Several customers have reported being ignored, dismissed, or offered inadequate solutions to their problems. This has led to a sense of distrust and frustration among some customers.On the positive side, some customers have reported excellent experiences with Massey Services, including prompt and professional service, good communication, and effective problem-solving. However, these positive experiences seem to be the exception rather than the rule.Overall, the review of Massey Services in Kissimmee, Florida, suggests that the company has some major issues to address in terms of quality, pricing, and customer service. While there are some positive aspects to the company, the negative experiences seem to outweigh the positive ones.