The Eye Institute is a reputable medical facility that offers top-notch services for eye care. The staff is friendly and welcoming, making patients feel at ease. Dr. Mary Lou Smith, OD, is a highly skilled and knowledgeable ophthalmologist who takes the time to thoroughly examine patients and explain their conditions. Her bedside manner is exceptional, and she listens attentively to patients' concerns. The facility is clean and well-organized, with a seamless check-in and check-out process. However, there have been instances where patients have experienced some delays or difficulties with billing and payment processing.The office is wheelchair accessible, making it easy for patients with mobility issues to navigate. The staff is also LGBTQ+ friendly, creating a safe and inclusive environment for all patients. While some patients have reported delays or issues with their prescriptions, the overall quality of care and service provided by Dr. Smith and her team is exceptional. The facility offers a range of services, including LASIK, cataracts, and eye exams, making it a one-stop-shop for all eye care needs.The Eye Institute is open Monday through Friday, with regular business hours, and accepts various payment methods, including credit cards, debit cards, and NFC mobile payments. However, some patients have reported concerns about pricing and the cost of services, which may be a barrier for some individuals.Overall, The Eye Institute is a reliable and trustworthy medical facility that provides high-quality services for eye care. While there may be some areas for improvement, Dr. Smith and her team are dedicated to providing exceptional care and attention to their patients.