This business offers a unique and exciting experience for tourists, providing guided airboat rides through the swamp and the Everglades. The staff is friendly and knowledgeable, with many of them being veterans or women-owned businesses. The business is wheelchair accessible, and they offer discounts for children. They accept various payment methods, including NFC mobile payments, debit cards, and credit cards.
The majority of the reviews are extremely positive, with customers praising the guides, the scenery, and the experience as a whole. Many reviewers have mentioned that the guides are knowledgeable, friendly, and passionate about the area, making the tour enjoyable and educational. The business has a 5-star rating on various review platforms, with customers recommending it to others.
However, there is one negative review that mentions the captain, Scott, was not suitable for working with the public. It is unclear what exactly went wrong, but it's possible that the reviewer was not satisfied with the level of service they received.
Overall, the business seems to be well-regarded by customers, and the reviews suggest that they are providing a high-quality experience. The only potential issue is the mention of the problematic captain, but it's unclear how widespread this issue is.