Tampa Bay
Mark Wilson - State Farm Insurance Agent
10.76
10.76
Overview
Call State Farm Insurance Agent Mark Wilson at (813) 980-6228 for car, home, life insurance and more in Temple Terrace, FL. See how we can help life go right!
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
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This location provides good service overall. The staff is knowledgeable and patient, as seen in the positive reviews. The clients praised the representatives, such as Melissa, Chris, and Ashley, for their helpfulness and attentiveness. However, there are some issues with customer service. The representative dealing with Jeffrey's policy lapse responded negatively, indicating that the issue was not resolved to the customer's satisfaction. Additionally, one client reported difficulties with communication and unprofessional behavior from staff. The insurance rates seem reasonable, and the clients generally appreciate the discounts they receive. However, one client experienced a significant increase in their rate, leading to a negative review. Overall, the location is reliable, but there is room for improvement in customer service.
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