The business is generally well-regarded by its clients, with a high overall score. The quality of their services is also consistently praised, with most customers expressing satisfaction with the work done by the team. However, some clients have noted that the pricing can be a bit steep at times.
The company appears to be very responsive to its customers' needs, with many clients praising their prompt communication and timely service. The team is also seen as professional and courteous, with a focus on delivering high-quality work.
One notable aspect of the business is its attention to detail and willingness to go the extra mile for its customers. Many clients have expressed appreciation for the company's efforts to leave their properties in the same condition as when the work began, and some have even praised the team for being mindful of their neighbors' properties.
Unfortunately, not all interactions with the company have been positive. A few clients have reported issues with the team's behavior on their properties, including entering the yard without permission and damaging plants. However, these incidents seem to be rare and do not reflect the overall experience of most clients.
Overall, Mark Michaels Tree Service appears to be a reliable and skilled company that prioritizes customer satisfaction and delivers high-quality work. While some clients have had issues with pricing and the behavior of the team, the company's strengths in these areas far outweigh its weaknesses.