Tampa Bay
Mark Kocab, MD
34.39
34.39
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Quality
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This business location appears to be a reputable medical service provider, particularly in the field of gastroenterology. The overall rating is 4.0 out of 5, which suggests a generally good experience for patients.
The quality of care seems to be a strong aspect of this business, with many patients praising the expertise and kindness of Dr. Kocab. However, there are some concerns about the efficiency of the office staff, with a few patients experiencing long wait times or difficulty scheduling appointments.
Pricing information is not available in the provided data, so it is difficult to assess this aspect of the business.
Innovativeness is a relatively high score for this business, which may indicate that Dr. Kocab is proactive in staying up-to-date with the latest medical developments and treatments.
However, there is one major issue that stands out in the reviews: the inconsistency in appointment scheduling and follow-up care. Some patients have reported waiting months for appointments, only to have them canceled at the last minute, or experiencing difficulty getting callbacks from the office staff.
One patient's review in particular highlights this issue, stating that Dr. Kocab's office failed to obtain necessary clearance for a colonoscopy, resulting in a poor experience. This review is just one example of the many complaints about appointment scheduling and follow-up care.
Overall, while this business has many positive qualities, it seems to struggle with consistency in providing timely and efficient care.
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