The office is located in Building 1100 on Pinehurst Road in Dunedin City, making it easily accessible. The staff is friendly, and hygienists are skilled. However, some patients have felt like they were being upsold on certain procedures, which may be off-putting. The office offers a variety of payment options, including NFC mobile payments, debit cards, and credit cards. Appointments are recommended, and there is a restroom available on site that is wheelchair accessible. The office also provides emergency services and has a wheelchair accessible parking lot and entrance. Overall, the staff and services are good, but there seems to be an issue with some patients feeling pressured to purchase additional procedures. The experience can be a bit hit-or-miss, but the office strives to provide high-quality care. The office has a relatively long wait time for appointments, which may be inconvenient for some patients. The overall cleanliness and organization of the office are good, but could be improved. Despite some issues, the office seems to have a loyal patient base, with many patients returning year after year.