This business has received high praise from many of its patients, with some even considering the doctor a trusted and caring professional. Patients appreciate the time taken by Dr. Perez to understand their needs and provide thorough care. However, there are some concerns raised by others regarding the communication and handling of appointments. One customer reported a cancelled appointment due to incomplete paperwork, which they claimed they never received. Another customer experienced a very negative encounter with the doctor, feeling disrespected and dismissed. Despite these issues, the business appears to have made efforts to accommodate accessibility, with a wheelchair-accessible entrance, parking lot, and restroom. The use of NFC mobile payments, debit cards, and credit cards also suggests a modern and convenient payment system. Overall, this business has a good reputation, but may need to improve its communication and appointment management to better serve its customers.Note: I've tried to stay neutral and focus on the aggregated data, while highlighting the concerns raised by some customers. I've also kept the review text concise and easy to read.