Tampa Bay
Mariner Finance
37.07
37.07
Overview
Mariner Finance offers personal loans, auto loans, and home loans with fixed monthly payments and interest rates.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
On-site parking
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Overall
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The business location at Building 4015, Florida Ave S Street, Lakeland City offers a range of financial services, including mortgage loans, car finance, and personal loans. With a highly responsive staff, customers have reported a positive experience with friendly and professional representatives who take the time to explain the loan process and answer questions.
According to customer reviews, the staff at Mariner Finance is courteous, helpful, and knowledgeable. They have praised the staff for their ability to explain complex financial information in a clear and concise manner, making the process of obtaining a loan easier and less intimidating. Some customers have also appreciated the prompt and efficient service they received, with some reporting that they were able to obtain a loan on the same day.
However, one issue stands out - Mariner Finance has been criticized for its customer service, with some customers reporting that their calls or emails were not returned or responded to in a timely manner. One customer noted that they were sent loan checks that they did not request, and that the company's website is not user-friendly.
Despite this issue, the majority of customers have reported a positive experience with Mariner Finance, praising the staff for their professionalism, responsiveness, and helpfulness. The company's ability to provide clear and concise information about the loan process has been particularly appreciated, making it easier for customers to make informed decisions about their financial options.
Overall, Mariner Finance appears to be a reputable and customer-focused financial services company that offers a range of services to help individuals and families achieve their financial goals. While there is room for improvement in terms of customer service, the company's commitment to providing clear and concise information and its responsive and helpful staff have earned it a high rating from customers.
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